Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please contact us through our contact us page.
What materials are used in the ELN Collective gym towels?
Our gym towels, including the Emmy and Quinn towels, are made from 100% cotton, offering superior softness and absorbency.
Are the gym towels machine washable?
Yes, our gym towels can be safely cleaned in a washing machine. For best results, follow the care instructions on the label.
Can the colors of the gym towels fade over time?
We use high-quality dyes for our gym towels to ensure longevity and vibrancy of colors. However, following proper care instructions can prolong their life and vibrancy.
What's special about the insulation in the ELN 1L Water Bottles?
Our water bottles are double-walled and vacuum insulated. This advanced insulation system maintains the temperature of your beverages, keeping them cold for longer durations.
Are the ELN 1L Water Bottles dishwasher safe?
We recommend hand washing our water bottles to maintain their optimal performance and longevity.
Can the ELN 1L Water Bottles be used for hot beverages?
Yes, the double-walled insulation of our water bottles allows for both cold and hot beverages. However, they're designed to maintain cold temperatures for longer periods.
What is the ELN Collective’s return policy?
If you're not entirely satisfied with your purchase, please check out our detailed return policy on the ELN Collective website.
How long does it take for my order to ship?
Shipping times may vary depending on your location. Once order is processed we ensure its collected for transit 1-2 days after order has been made. You will then receive a tracking number where you can monitor where your package is.
What is the handle of the ELN 1L Water Bottles made from?
The handle of our water bottles is made of sturdy, durable material designed for an easy grip and longevity. It's firmly attached to the cap and won't break under normal use.
Can I customize my ELN Collective gym towel or water bottle?
At present, we don't offer customization options. However, our gym towels and water bottles come in various appealing designs and colors.